Key Account Manager
[Company Name] · [Location] · [Full-time / Hybrid / Remote] · $35,000–$55,000k + bonus
About the Role
We are looking for an experienced Key Account Manager to join our team at [Company Name]. Key Account Managers in FMCG manage day-to-day commercial relationships with regional or national retail and foodservice customers. They are the engine room of the sales function — managing orders, promotions, distribution gaps, and developing strong buyer relationships that set the foundation for a National Account Manager career.
Key Responsibilities
- Manage a portfolio of regional or national accounts, owning the P&L and customer relationship
- Build and maintain strong relationships with buying contacts across assigned accounts
- Plan and execute promotional programmes, tracking ROI and adjusting future investment
- Manage listings, de-listings, and distribution performance across the account portfolio
- Prepare and present account plans and commercial reviews to internal and external stakeholders
- Manage order management, forecasting, and supply chain communication for assigned accounts
- Identify and develop new business opportunities within the account (range extensions, NPD)
- Report weekly on account performance against KPIs to Head of Sales
Required Skills & Experience
- Buyer relationship management
- P&L management at account level
- Promotional planning
- Order management & forecasting
- Distribution tracking
- Sales data analysis (Nielsen/IRI)
- Account plan development
- Presentation skills
Advantageous Skills
- Category knowledge
- CRM systems (Salesforce)
- Supply chain basics
- Field sales management experience
Qualifications
- Degree preferred but not always required
- Field sales background an advantage
- Numeracy and Excel skills essential
What We Offer
- Competitive base salary: $35,000–$55,000
- Annual bonus scheme (10–25% of base)
- Company car or car allowance ($4,000–$7,000/year)
- Private healthcare and pension (employer contribution)
- 25 days annual leave + bank holidays
- [Add any company-specific benefits]
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their background.